Mortgage Loan Coordinator

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career - a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system.Job Description:At Regions, the Mortgage Loan Coordinator provides general sales and administrative support for an assigned mortgage sales office.Primary ResponsibilitiesSchedules customer application appointments for Mortgage Loan Originators

Obtains closing agent approvals and changes

Creates, manages and distributes all management reports

Handles routine and complex customer questions and assists with problem resolution via phone or email

Acts as the main point of contact for customers and collects additional documentation as needed

Prepares file for submission to the Operations department

Obtains corrections for any audit or post-closing exceptions required from the Mortgage Loan Originator (MLO)

Assists with walk-in customers

Handles basic administrative tasks as needed

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to https://fedregistry.nationwidelicensingsystem.org for more information.RequirementsHigh school diploma or GED

One (1) year of administrative and mortgage experience

Good verbal and written communication

Good customer service and organizational skills

Position TypeFull timeLocation DetailsRogers Main OfficeLocation:Rogers, ArkansasBring Your Whole Self to WorkWe have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.OFCCP Disclosure: Equal Opportunity Employer/Disabled/VeteransAbout RegionsAt Regions, our culture focuses on five core values that are a commitment to how we will do business:Put people first

Do what is right

Focus on your customer

Reach higher

Enjoy life

Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.