POSITION SUMMARY:The Archery Technician performs various selling / customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance, assembly of products and direction / instruction to customers.ESSENTIAL FUNCTIONS:
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
Troubleshoots, diagnoses, and tunes all archery equipment to make certain it is safe and functioning properly.
Installs accessory items on Bows and demonstrates product to customers.
Assists customers by answering specific technical questions to help customer understand the operation of the unit and the work to be done or work already completed.
Continues technical training to improve proficiency, quality of work and to achieve higher levels of product knowledge.
Assists with maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all products including advertised items.
Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
identifying and evaluating customers' needs,
making product recommendations based off of this analysis,
promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
Replenishes product on shelves as required per Merchandising guidelines.
Keeps work area organized, clean and well stocked with supplies.
Follows all Company Policies and Procedures.
Performs other duties, assignments and responsibilities as needed.
ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High School Diploma or Equivalent
Years of experience: 2+ years’ experience with bow set up
KNOWLEDGE, SKILLS, AND ABILITY:
Must be able to perform bow set up for customers including but not limited to; draw length, identifying eye dominance, and determining draw weight.
Must be able to perform bow assembly and accessory installation such as kisser button, peep sights, D loop, knock location, and scope installation.
Knowledge of arrow set up to include but not limited to; arrow length, spine, and insert installation.
Must be able to operate various equipment and tools including a bow press and chop saw.
Instructs customers on safety, accessories, bow features and brand awareness.
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Constantly stand and/or walk during shift
Constantly communicate with others to exchange information
Constantly repeat motions that may include the wrists, hands and/or fingers
Constantly lift or move objects weighing up to 20 pounds
Occasionally operate machinery and/or power tools
Occasionally ascend or descend ladders, stairs, ramps, etc.
Occasionally work in noisy environments
Light work that includes constantly moving or lifting objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
INDEPENDENT JUDGEMENT :
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Full Time Benefits Summary:Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.Reasonable AccommodationsQualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected] Pro ShopsAbout Bass Pro ShopsBass Pro Shops (http://www.basspro.com/) is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s (http://www.cabelas.com/) to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group (http://www.whiterivermg.com/) , offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge (http://www.bigcedar.com/) , America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”