EMERGENCY MEDICAL DISPATCHER An EMD performs emergency and non-emergency call taking and system status management in the Communications Center. Primary duties include answering incoming calls anddispatching emergency medical vehicles and responders. Our next training class starts on August 5, 2024. Apply now for first consideration! QUALIFICATIONS
EMT or Communications experience preferred but full paid training is provided
Obtain Healthcare Provider CPR certification from MEMS’ instructor during the first two weeks of employment
Obtain IAEMD certification on initial attempt or qualify for re-test, unless already certified with IAEMD
Must maintain certifications by attending required training and testing.
KNOWLEDGE, SKILLS, ABILITIES
Knowledge of geography of service area and ability to read map
Knowledge of communications-related equipment
Ability to type effectively and perform accurate data entry
Ability to remain calm during stressful situations
Ability to speak clearly
Ability to present caring and professional image over the telephone
Ability to interact well with others
WORKING CONDITIONS
Generally works a 12 hour rotating shift that includes weekends and holidays. Newer employees are often assigned to the night shift after training.
Constant exposure to stress caused by fluctuating workloads while dealing with people in crisis situations
PHYSICAL REQUIREMENTS
Physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of these jobs. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Physical Requirements – While performing the duties of this job the employee is frequently required to sit; talk and hear; use fingers, hands and arms to handle, reach and/or operate basic office equipment, objects, tools or controls. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
MEMS is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. MEMS makes hiring decisions based solely on qualifications, merit, and current operational needs. MEMS is committed to providing a safe and healthful workplace. In keeping with this commitment, we maintain a drug, alcohol, and smoke-free working environment. Smoking and tobacco products are not permitted in our facilities, in our vehicles or on company grounds. Pre-employment drug testing is required of all candidates. Employees in safety-sensitive positions, including EMT, Paramedic, and Emergency Medical Dispatcher, are subject to random drug screens. Applicants certify that the information provided in this application is true and complete and understand that intentional false statements could lead to dismissal as an employee or rejection as an applicant.Powered by JazzHR