JOB REQUIREMENTS
Education
High school graduate/GED required with some advanced technical training. Office procedures/vocational/medical background training desired.
Experience
One-year experience in office environment and administrative support role. Ability to prepare reports, take minutes, and compose letters. Must be organized, able to handle multiple tasks and demonstrate excellent verbal communication with public and staff. Must have technical skills related with computers, office machines, and phone communication. Is required to have at least one-year experience with Microsoft Word, Excel, Access, and PowerPoint. Will require on-the-job training to become familiar with department procedures to duties, department procedures, policies and department functions. Must have the ability and demonstrate excellent communications skills. Must be self-directed to exhibit patience, tack and courtesy at all times. Prefer health field related experience with basic medical terminology. Must have reliable transportation and current drivers license valid in the state of Arkansas and automobile liability insurance.
Physical
Normal office environment. Close eye work. Hearing within normal range. Frequent sitting. Lift, carry, push and pull up to 10 lbs. Moderate eye and ear strain from computer screen and noise; repetitive motion strain from working on the computer. Moderate degree of disruption to routine.
JOB SUMMARY
Responsible for a well-organized office environment, performing a variety of clerical duties, as well as working on various projects. The Admin Assistant performs a wide range of duties including departmental correspondence, answers phones, and assists with scheduling transportation for PACE participants. Position assists with efficient scheduling of the TLH driver routes and proper use of external transportation resources. Maintains confidentiality of patient information at all times. Works within the EMR system, RouteMatch system, and various other sources for data entry, chart retrieval. Coordinates and provides administrative support, works independently of direct supervision. Responsible for receiving all incoming phone communication, addressing callers’ needs and forwarding to appropriate staff. Performs computer and filing services and other tasks as assigned for management and support staff. Responsible for keeping minutes, assisting with reports, and designing graphs.