Position SummaryWhat you'll doPosition summary:If you have experience with operations and implementation, a passion for innovation, and a commitment to customer satisfaction, we want to hear from you! Join our team as a Manager of Operations and Implementation, focusing on optical and teleoptometry, and help us drive success in this exciting and rapidly evolving area of our business. This is an individual contributor reporting to the Senior Director Health & Wellness Strategy and Business Development.About the team:You will be a part of a talented team of professionals who are passionate about delivering exceptional customer experiences and driving operational excellence in optical and teleoptometry. Our team is comprised of experienced leaders, optometrists, optical technicians, and teleoptometry specialists who are dedicated to providing high-quality services and solutions to our customers. Together, we will work to identify areas of improvement, implement innovative solutions, and continuously improve our processes to ensure that we are delivering the best possible experience for our customers.What you'll do:
Develops and implements strategic plans to drive operational excellence and compliance across all aspects of Walmart's optical and teleoptometry services, collaborating with cross-functional teams to identify areas of improvement and implement solutions that enhance customer satisfaction, reduce costs, and increase efficiency.
Monitors and audits company operations to identify potential risks and areas for improvement, and implements corrective actions as needed to ensure that all optical and teleoptometry operations are conducted in accordance with Walmart's code of conduct and other relevant policies and procedures.
Leads and develops a team of experienced opticians, optical technicians, and teleoptometry specialists, providing coaching, mentoring, and performance management to ensure that team members are delivering high-quality services and solutions to customers and continuously improving their skills and knowledge.
What you'll bring:
Proven experience in leading and implementing successful operational improvements and change management initiatives in retail or healthcare settings, with a focus on optical and/or teleoptometry services.
Strong knowledge of optical and teleoptometry technologies, services, and industry trends, as well as familiarity with relevant regulations and compliance requirements.
Ability to analyze complex data sets, identify patterns and trends, and use insights to drive informed decision-making and business outcomes.
#LI-ONSITE #LI-JR5This role is based on-site in Bentonville Arkansas, we have an excellent relocation package to help get you there!The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .The annual salary range for this position is $70,000.00-$130,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:
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Minimum QualificationsOutlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Minimum QualificationsBachelor's degree in Business, Technology, Supply Chain, Communications, or related field and 1 year's experience in retail, production,operations management, or related area OR 3 years' experience in retail, production, operations management, or related area.Preferred QualificationsOutlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Managing Projects or Client Relationships in Retail, Contact Centers, or Related Industry, Supervising Teams in an Operations or Production Environment, Using intermediate functionality of Microsoft OfficeMasters: BusinessPrimary Location2608 Se J St, Bentonville, AR 72712, United States of AmericaWalmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.