Position SummaryWhat you'll doThe Manager, Accounts Receivable position requires knowledge of:
Understanding of user's data consumption, data needs, and business implications; Master data, data hierarchies, and connections to transactional data; Business, technical, process, and operational data architecture, standards, definitions, and repositories; Regulatory and ethical requirements and policies around data privacy, security, storage, retention, and documentation.
Review data gathered from various businesses pertaining to controls and governance guidelines. Identify and highlight deviations from the defined processes and guidelines such as work-flow discrepancies, recording methods and systems flow, reconciliation process and policies etc. Assists in developing internal control reports to be provided for audit purposes. Review and test existing controls and governance policies pertaining to regulatory framework on a periodic basis and highlight need for modifications, if any.
Organizational Processes; Operating Requirements; Root Cause Analysis techniques; Department Workflows; Standard Operating Procedures and service standards. To assess situations based on awareness of the cases and operating issues of related to them. Explains operational functions and key functional roles of own dept or unit. Identifies root cause for cases by using SOP information. Works to resolve cases within SLAs ensuring accountability for all metrics/measures related to volume, quality, accuracy, turn around, customer satisfaction etc. Collaborates with cross functional teams to integrate operating functions ensuring seamless operations (for example, resolve integration errors / warnings or reassign it to appropriate team for resolution). Follows regulatory processes and procedures for the for handling of cases. Seeks and analyzes situations or conditions with potential regulatory implications.
Relevant Knowledge Articles; Service process and procedures; Stakeholder Management. To develop plan to achieve service outcomes. Monitors and reports on delivery of what was promised. Ensure proper identification of stakeholder needs and priorities. Resolve complex problems and respond to unexpected stakeholder requests with a sense of urgency and positive action. Defines processes and practices for managing client expectations and service delivery. Manage opportunities for service innovation and improvement (for example, maintain highest level of SLA and accuracy for high volume case closures). Plan, develop and implement improvements to the service range to exceed customer expectations. Use technology to improve the range and scope of customized service offerings.
You'll sweep us off our feet if:
You're a storyteller, a visionary, and an analytical thinker.
You have a great eye for detail and can articulate points in a simplistic approach.
You're organized, disciplined, and can manage competing priorities simultaneously.
You're an expert at making complex subjects easily understood through visuals.
You have lofty standards and believe in accountability.
You're stimulated by challenges and tough problems.
You have an Accounts Receivable and process improvement background with at least 4 years of experience supporting or leading operational teams.
A risk and controls mindset.
You understand accounting principles.
Willingness to learn something new every day.
Have experience using the following technologies:
Advanced Excel
Alteryx, Big Query, or other querying software
SAP
You'll make an impact by:
Collaborating with key stakeholders across the largest initiatives in the company to proactively implement.
Managing the design and/or implementation of business process within systems currently under development by addressing requirements, facilitating test plans and transition to the business process owner.
Partnering and building relationships with business partners across the company for seamless execution and goal alignment.
Developing and executing projects plans and business requirements that align with the teams' strategic road map by collaborating with corporate, business, and technology partners to ensure cross-functional integration; providing recommendations on internal and external team resource needs for all projects and support functions; and assessing and communicating changes to project priorities.
Ensuring business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness.
Driving continuous improvement
Live our Values: Servant Leadership - Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.Embrace Change: Curiosity & Courage - Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.Embrace Change: Digital Transformation & Change - Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.Deliver for the Customer: Customer Focus - Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.Deliver for the Customer: Strategic Thinking - Adopts a holistic perspective that considers data, analytics, customer insights, and various parts of the business when making plans and shaping the team's strategy.Focus on our Associates: Diversity, Equity & Inclusion - Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.Focus on our Associates: Collaboration & Influence - Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.Focus on our Associates: Talent Management - Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.Live our Values: Culture Champion - Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics, and compliance.Minimum QualificationsOutlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Preferred QualificationsOutlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Primary Location1301 Se 10th St, BENTONVILLE, AR 72712-3148, United States of AmericaWalmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.