HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.HealthFitness is looking for a Front Desk Attendant to join the large team at our corporate client site located in Bentonville, AR.Front Desk Attendant, Bentonville, ARFull-time, customer focused role, weekdays 5AM-1PMAt Walton Family Whole Health & Fitness, you will be the very first impression on our members and guests as Front Desk Attendant. In this position, you will greet, check-in and assist customers, provide program information and details about services and membership while ensuring the highest possible level of customer service and participant satisfaction.Key Accountabilities:
Greeting and assisting customers. Provides fitness program and service information.
Assists with fitness desk administration, processes, and related recordkeeping.
Efficiently responds to participant requests, comments or concerns and brings issues to timely and appropriate resolution.
Maintains and updates participant and facility policies as appropriate. Educates participants on policies and procedures.
Participates in internal programs and special events.
Opening and/or closing duties.
Other duties as needed/assigned.
Requirements:
A passion for helping people live healthier lives with the ability to be a team player who works well with others.
Previous customer service experience preferred.
Ability tonavigate member management system,electronic onboarding, and timecard systems. Computer proficiency in Microsoft Office programs including at minimum Word, Excel and Outlook.
Adult & Pediatric CPR/AED and First Aid certification from American Heart Association, American Red Cross or American Safety & Health Institute required.
Applicants must meet hiring requirements including but not limited to pre-employment drug test.
Brand: HealthFitnessCome join HealthFitness! Join a team that will not only utilize your current skills but will enhance them as well. We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more.HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/VeteranFor the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune . The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.