Client Manager

The Client Manager is responsible for creating and growing client relationships, understanding unique client priorities, identifying which NIQ solutions are best aligned, and delivering on the client’s strategic priorities. This position includes business development and revenue management responsibilities.You’re the first to recognize a client need, collaborate where needed, and then turn it into a client solution. You can find opportunities and/or collaborate with other team members who discover an opportunity and work with them to meet the client need. You are flexible and easily adapt to a dynamic work environment. You’re a person who feels energized by successful collaboration. You manage relationships and expectations as well as you manage projects, and your experience speaks for itself. You are creative in leveraging data and analytics to answer tough client questions as part of a collaborative team.  You are comfortable explaining complex topics to people with varying levels of experience/understanding. You understand that your success is based upon your clients’ success.  ResponsibilitiesDrive new relationships with key client contacts across targeted client teams, increase client penetration, and improve awareness of NielsenIQ products and services to drive revenue growthBuild collaborative relationships with cross-functional NielsenIQ Client Business Partners, Client Teams, and Practice Areas across all NielsenIQ teams (POS, Panel, Innovation/BASES, Analytics, Technology, Retail, Consumer Insights, Spectra, Connect Partners, Big Data, etc.)Consult with clients and other NIQ team members to understand each client’s strategic business priorities and opportunities for engagement, identify potential revenue opportunities with customers, and secure those opportunities to achieve sales goalsWork collaboratively with clients to identify and deliver analytical insights that translate into actionable strategies and tactics to improve performance and deliver value against our productsDrive high customer satisfaction and willingness to recommend NielsenIQ to others in the industryUnderstand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear, proactive insights and action-oriented recommendationsDrive strategic thought leadership with customers leveraging NIQ tools and assets