Vacancy caducado!
Primary Purpose
Facilitate the collection of receivables, cash application, and customer credit management while providing excellent customer service.
Essential Functions and Responsibilities
Ensures Health & Safety is the number one goal by following policies, processes, and acting in a safe manner at all times.
A member of the company's cash and credit management team, performing accounts receivable functions such as cash application, running credit cards, customer collection calls, and resolving payment issues.
Basic knowledge of core business and customer classifications.
Work to resolve aging issues including delinquent accounts, unapplied cash, payment discrepancies, etc. while taking care to document collection attempts, customer communications, and other relevant information in PeopleSoft.
Provide daily reports on accounts receivable and collection activity to management for progress review.
Maintain and provide information to the team regarding delinquent customers and those specifically identified by management.
Initiates next steps including demand letters, interruption of service, and / or possible legal action.
May investigate non routine problems with unapplied cash.
Process receivable maintenance requests to maintain an accurate aging.
Update and review customer set-up, line of credit limitations, payment terms, credit status, and contact information
Communicate with internal personnel regarding issues on account that could cause potential shipment delays or rejections.
Assists with special projects
Heritage believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities.
Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the incumbent nor the company to just the work identified.
It is our expectation that each employee will offer his / her services wherever and whenever necessary to ensure the success of our endeavors.
Education : High School Diploma or its equivalent required. College degree with accounting experience preferred. .
Experience : At least 2 years successful customer management or accounts receivable experience.
Knowledge and Abilities : Excellent interpersonal skills necessary to effectively communicate with internal and external customers.
Strong decision making skills. Strong writing skills. Basic knowledge of core business and customer classifications. Strong knowledge of computers, Microsoft Office (i.
e. Microsoft Excel) and accounting software (i.e. People Soft). Ability to influence or negotiate. Must be very organized and able to prioritize effectively.
Ability to work independently. Regular and predictable attendance is an essential function of this job.
A post offer drug screen will be required.
EEO including disability / veteran
Vacancy caducado!