About Our Company:
As an active adult senior citizen community, Rincon Country Mobile Home Park always makes the quality of the lives of its residents a priority. We believe that the peace and tranquility of our residents begins when we honor individual likes and interests. Here at Rincon Country, we provide a wide variety of amenities that are all designed to help us achieve our goal.
Job Description:
As Resident Relations Admin, you will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety. The Office Manager plays a crucial role in ensuring the efficient functioning of our organization by overseeing various administrative tasks and managing office resources. The successful candidate is an energetic professional experienced in handling a wide range of administrative duties and executive support related tasks and works with little or no supervision.
Job Responsibilities and Duties:
Report to Administrative Office Coordinator/or Operations Manager for daily updates, issues to be addressed, and items requiring your attention.
Manage daily administrative tasks and duties, including answering phones, responding to email, organizing documents, filing, etc.
Delinquency/collection calls.
Processing violation notices.
Assist with creating, manipulating documents and communication to residents and/or owners.
Opening/closing of office
Assist with accounts receivables
Assist with Tenant applications, new leases and home sale process and docs.
Liaise with residents, owners, providing exceptional customer service.
Assist with scheduling and tracking for Admin Office Coordinator/ Operations Manager.
Write, review, and proof monthly newsletters, upload newsletters to website.
Provide general support to visitors and clients by handling inquiries and complaints.
Other duties as assigned.
Required Skills and Qualifications:
1-3 years’ Tenant or Customer Service Lead
Administrative Assistant, experience
Proficiency in Microsoft Office Suite, preference for Word, Excel, Outlook.
Excellent organizational and time-management skills.
Ability to work independently or as part of a team.
Strong communication skills.
High school diploma; some college preferred