Will be working 100% remote and must live within 60 miles of Tempe, AZ!A large Mortgage company is hiring fully remote Outbound Customer Service Reps to join the team!Responsibilities:
The Rep, Customer Service I handles customer service inquiries and problems.
Making outbound calls through our dialer on specific based mortgage campaigns (Ex: Security Home Systems, Insurance, Home Warranties, etc) - upwards of 50-100+ calls daily
Receiving inbound customer calls. Identify what are the customer’s needs and then route them to the appropriate department.
Qualifications:
High School diploma or GED is required
Must be available to work any 8 hour shift between the hours of Mon-Fri 8am to 11pm EST, will be assigned a shift and potentially might have to work occasional half days on Saturdays down the line
1-2+ years of outbound customer service or call center experience required
Outbound dialing experience is highly preferred
Mortgage, Banking, Financial industry experience is a plus
Telemarketing, Timeshare, Cold calling phone sales is a plus
Able to handle a fast paced environment and able to multi-task
If Interested: Please apply to the job application!About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.