Description:Guest Service Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling and payroll. Guest Service Supervisors lead associates in significant service providing positions that may include bell, concierge, door, valet and Front Desk. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. This position requires knowledge of hotel services, local events and venues, and transportation options. Varied shifts, mostly evenings. Weekend availability required.Clickhere (https://www.youvisit.com/tour/hyatt/141102?pl=w&tourid=tour1) to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.Qualifications:
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal and written communication skills.
Experience and thorough understanding of guest services.
The HotelCome work with us in the center of vibrant downtown Tempe, AZ! From the smell of the citrus in our courtyard, to working with colleagues who have built longevity in their careers, you will be surrounded with a sense of home while creating a career at our hotel.At Hyatt, we believe in the power of belonging and creating a culture of care, where ourcolleaguesbecome family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight ofwhat’smost important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.Benefits & PerksOurHotelshave the best to offerincluding:free uniforms, free covered parking, paid vacation and sick leave, medical health care, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, tuition reimbursement property specific benefits, excellenttrainingand professional development and many more!Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | WellbeingAbout The Hiring ProcessWe are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure totake a lookat your application and get back to you within a week of your submission. Thank you for your patience while wedoso.Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law .Proof of eligibility to work in the United States is required , as well as a completed background check.Primary Location: US-AZ-TempeOrganization: Tempe Mission PalmsPay Basis: HourlyJob Level: Full-timeJob: Guest ServicesReq ID: TEM001156Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.