DescriptionAmazon Transportation Services (ATS) is building systems and capabilities to ensure that we deliver our customers’ freight, no matter how large or small, as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best-in-class service levels. That service includes minimizing cost, which spins our Inbound fly wheel and drives savings to our end customers.We are looking for a Supply Chain Manager to improve our transportation services by optimizing cost and performance within this Carrier Direct Services (CDS) program. This role will own executing goals for the Amazon Freight network (external loads, 3P to 3P or possibly into Amazon )—within the US market—and be responsible for driving success in the space. This program is new and the role will require the person to work cross functionally to achieve buy in from stakeholders, set targets, create processes, and build out the program as it matures. This role will work across multiple teams, driving projects both independently and collaboratively.Diving into program, cost, and liquidity data, identifying areas for opportunity through a complex and often fragmented space, then simplifying it into an actionable roadmap. Developing solutions to complex problems, including writing and presenting business review documents to gain internal and external stakeholder alignment. Goal delivery is reliant on cross-team support, hence, effective collaboration towards a unified goal will be critical to success. This role has the opportunity to expand scope broadly, driving significant cost improvements in various aspects of our business.Key job responsibilities Manage complex cross-functional programs with considerable impact across multiple organizations Execute tactical work streams driving teams in and outside of your organization to deliver Define the goal, set objectives/milestones, analyze data and drive improvements that are quantified with metrics Work autonomously seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions Partner with teams across the business you support and beyond to source, allocate, and coordinate resources Partner with customers, internal/external teams (carriers), and engineering teams to determine what projects move forward and in what priority order Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.) Solve problems and proactively identify and mitigate risks (before they become roadblocks) Work with program managers and business leaders to communicate and impact critical business initiatives Develop, implement, and govern KPI reporting and/or mechanisms for a portfolio of programs, providing visibility to the milestones, and performance across all projects Engage other Amazon business units to share best practices and improve end to end outcomes for customersWe are open to hiring candidates to work out of one of the following locations:Atlanta, GA, USA | Bellevue, WA, USA | Nashville, TN, USA | Tempe, AZ, USABasic Qualifications
3+ years of program or project management experience
3+ years of working cross functionally with tech and non-tech teams experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
2+ years of supply chain experience
Bachelor's degree
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $77,200/year in our lowest geographic market up to $141,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.