We are a small, growing shop with a great reputation and customers .Our primary focus is on Import cars with a large percentage being European.
We have three technicians and one Service Advisor, with me, the owner, acting as back up Advisor and shop foreman/facilitator/"air traffic controller". I need to be replaced!
I'm looking for an experienced Technician with good customer service and people skills that would like to transition out of the bays, into into a full time adviser role.
This is a new position being created. I don't have an exact job description. Meeting in person at the shop would be the best way to get a feel for what we need. We need to talk and meet.
Some responsibilities would include:
Greeting and checking customers in/out customers as needed
Verifying technician diagnosis and recommendations for suggested work-We don't sell unnecessary work.
Writing estimates and acquiring parts.
Helping with minor testing like battery/charging systems and code reading before assignment to technicians, etc
Help with thinking through difficult diagnostic jobs (another set of eyes).
Quality control test drives and conformation of properly completed repairs.
Customer satisfaction and high quality service and repair cannot be compromised.
Ethics and Honesty are of utmost importance.
The position could be described as a "working shop foreman" however the hands on part would be minimal.
This is a new position I'm creating to free up some of my time to grow the business. We are too busy for one Advisor but not quite busy enough for two full time. We are keeping three techs busy but need a person experienced in a shop environment that can facilitate workflow and make the operation flow easier.
We will train you, not only on our process and equipment but will send you to Service Advisor and Sales Training
We offer:
Weekly pay
401(k) with automatic 3% salary match
100% Employee paid health insurance ($500/month value)
PTO-Paid Vacation and Holiday
Sick Pay
Paid Training- Not just the class, but your time to go!
A nice, clean shop with all relevant scan tools, labs scopes and subscriptions.
Growth opportunities
Please reply with resume or contact information- All inquires will be kept completely confidential.