We are currently seeking a motivated and customer-focused Automotive Service Advisor to join our growing team at Kerry's Car Care in Gilbert. As a key member of our service department, you’ll be the bridge between our customers and our technicians—ensuring a smooth, professional, and transparent service experience from start to finish.
In this role, you will greet customers, listen to their concerns, and help diagnose vehicle issues by working closely with our technicians. You’ll be responsible for creating repair orders, providing accurate cost estimates, securing service approvals, and keeping customers informed throughout the repair process. A strong ability to multi-task, communicate clearly, and stay organized is essential.
Ideal candidates will have prior experience as a service advisor or in a customer-facing role within the automotive or restaurant industry. A solid understanding of vehicle systems(or motivated to learn a new field), excellent communication skills, and a positive, team-oriented attitude are key to success in this position. We’re looking for someone who can not only build trust with customers but also help us maintain the high level of service our shop is known for.
We offer a competitive pay structure (hourly plus commission or performance bonuses), health and dental benefits, paid time off, and ongoing training. Most importantly, you’ll be part of a professional, supportive environment where your contribution is valued.
If you're ready to grow your career in a shop that puts people first—both customers and employees—we’d love to hear from you. Call or text for more information.