What you’ll do:
This position offers a competitive salary, paid time off, employer match retirement , NO medical benefits
Intake, create, and track maintenance work orders in our property management software schedule and dispatch vendors; coordinate access, keys, and lockbox codes
Work with tenants on maintenance issues
Monitor work order progress, ensure timely completion, and escalate urgent issues
Assist with turnover/make-ready coordination for move-ins and move-outs
All aspects of maintenance work orders including trouble shooting and assigning to techs with budgets
Work with homeowners for approval for maintenance estimates
Work with home warranty companies
Status follow up on all work orders
Bill work orders in Appfolio and Peachtree systems
Obtain estimates for HOA maintenance projects, presenting to the board for approval
Administrative Duties such as filing, data entry, scanning, phones and key management
Maintain vendor records (W-9s, COIs), update contact lists, and help onboard new vendors
Research and hire new vendors
Prepare daily/weekly status reports for the property manager
What you’ll bring:
1+ year of experience in maintenance coordination, admin, property management, facilities
Strong communication skills via phone and email; calm, professional demeanor
Excellent organization and follow-through; able to juggle multiple priorities
Tech savvy: property management or ticketing systems (e.g., AppFolio) and Microsoft Excel, Word and Outlook
Basic understanding of residential maintenance terminology and common repair timelines and troubleshooting
Ability to be on call 2x per month
Job Type: Full-time