Job Opening: Office Administrator
Job Description
American Roofing & Waterproofing is excited to announce an open position for a Full-Time Office Administrator. This role is integral to the efficient operation of our bustling office environment and is based at our corporate headquarters. As this is a core position within our administrative team, it is important to note that this is not a remote job. The successful candidate will be someone who thrives in a dynamic, fast-paced environment and demonstrates a commitment to maintaining high standards of organization and operational efficiency.
Our Office Administrator will play a crucial role in supporting our staff and ensuring that our administrative functions run smoothly. They will be the front-line support for our diverse team, providing administrative assistance to ensure seamless day-to-day operations. This position is perfect for individuals who are proactive, highly organized, and ready to take on a variety of tasks to support and enhance our organizational effectiveness.
Duties and Responsibilities
Manage incoming calls and other communications, ensuring all calls are answered promptly and directed appropriately.
Handle basic office duties, such as responding to emails, preparing documents, duplicating, and managing office supplies.
Maintain strong relationships with clients and vendors, acting as a first point of contact for incoming queries.
Develop and maintain a filing system that ensures accessibility and security of documents.
Support the team with the scheduling of appointments, meetings, and event coordination ensuring efficient use of time and resources.
Oversee the maintenance of office equipment and technology, coordinating with IT support and other technical resources as needed.
Manage special projects and prepare reports by collecting and analyzing information required by the office.
Assist in the preparation of lead sheets, work orders, warranties, and other administrative tasks as needed.
Requirements
Proven experience as an office administrator, office assistant, or relevant role.
Strong ability to organize, multitask, prioritize, and work under pressure.
High school diploma; additional qualification in Office Administration or related field is preferred.
Excellent written and verbal communication skills, and proficiency in English; bilingual abilities are a strong advantage.
Strong knowledge of office management systems and procedures.
Outstanding knowledge of MS Office; other office management tools (ERP software, video conferencing, etc.) are an asset.
Attention to detail and problem-solving skills.
Superior phone, email, and in-person communication skills.
Comfortable handling confidential information.
Aptitude for learning new software and systems.
Ability to physically manage the office space and carry supplies up to 20 lbs.