Serves as leader with other technicians/crew at specific job site to ensure work is being performed as required. Directs and works with the specific technicians/crew in the provision of quality restorative and maintenance cleaning services to commercial customers at customers’ locations, completes reports and conducts pre and post walks. Additional accountabilities include, but not limited to: ensuring all actions are completed in a safe manner; following instructions on work orders; working as a team; maintains a consistent flow of communication with team; and, taking before and after pictures.
EXPERIENCE REQUIREMENTS
2 year experience and or training desired but not mandatory
1 year of supervisory experience desired
Demonstrated ability to work as a team and lead a team
Proficient skills in Microsoft Office suite desired; photo taking skills
Professional personal presentation
High level of interpersonal skills to handle sensitive and confidential situations required
Valid driver license required
Ability to handle changing priorities and achieve desired objectives required
Ability to communicate verbally and in writing to all levels of the company and clients
Ability to drive company vehicles to and from client locations
Ability to take pro-active and creative approaches in resolving any challenges
Ability to work nights and weekends and adjust scheduled to meet business needs
ACCOUNTABILITIES AND RESPONSIBILITIES
Fosters a consistent flow of communication between his/her crew, clients and management
Work is completed per work order instructions and ensures work orders are then completed with all proper time, notes captured and before/after pictures after each job; notifies field supervisor/operations manager of any special circumstances or issues/problems with jobs
Maintains team’s scheduled jobs to come in at budgeted scheduled hours or better
Responsible for ensuring that his/her crew maintains a safe work area including the use of caution signs and barriers when appropriate
Responsible for care and cleanliness of crew’s cleaning equipment and vehicles
Reports to work on time and in proper uniform
Follows rules, policies, regulations as outlined in company handbook, and ensure that his/her crew does the same; reports any issues to management
Understand/accurately perform all cleaning (restorative/maintenance) methods for carpet, furniture and wall panels, to include, upholstery, fabric, and leather
Understand and accurately perform cleaning (restorative and maintenance) methods for hard surfaces including but not limited to ceramic, porcelain and stone
Understand and accurately perform water damage restoration
Supervise crew clock in and out per company policy
Pursue obtaining IICRC certifications in commercial carpet, upholstery, water restoration and ceramic tile
Valid driver’s license and motor vehicle record (MVR) meeting Corporate Care insurance requirements required.
Must be able to fulfill essential job function in a consistent state of alertness and safe manner
Physical demands; while performing the duties of this job, you will be required to stand and walk, frequently required to use hands to fingers, handle, or feel and reach with hands and arms, occasionally required to sit, climb or balance and stoop, kneel, crouch or crawl, frequently lift and or up to 50 pounds.
Communicate issues, concerns and questions to supervisor
EXPECTED RESULTS
Effectively accomplish assigned work orders and efficiently coordinate resources to address needs
Timely and effective response to team needs
Ensure consistent, accurate communication and alignment of efforts within the team
Obtain IICRC Carpet, Upholstery, Water Restoration and Hard Floors Certifications
Adherence to all policies and procedures
Apply at www.corporatecare.com/careers.