Join our dedicated team at Pokorny Chiropractic Clinic, where we prioritize patient care and a welcoming environment. We are seeking an experienced Front Office Receptionist to enhance our front office operations.
Key Responsibilities:
Greet and assist patients, ensuring a positive first impression.
Answer incoming calls and return messages promptly.
Check patients in and out efficiently.
Collect payments both over the phone and in-office.
Verify medical coverage with various insurance providers (HMO, Medicare).
Coordinate scheduling of appointments and follow-up visits.
Maintain organized patient records by pulling charts, scanning documents, and managing office workflow.
Follow up with patients to reschedule missed appointments daily.
Qualifications:
1-2 years of experience in a front office role, preferably in chiropractic or holistic health.
Exceptional customer service skills and a friendly demeanor.
Proficiency with EMRs, phone systems, Microsoft Office, and general office equipment (scanning, faxing).
Strong organizational skills and attention to detail.
Ability to work independently and solve problems effectively.
Knowledge of HIPAA regulations.
Eagerness to learn and adapt in a dynamic environment.
Ability to educate patients about services and products in a professional manner.
Why Join Us? We offer a supportive work environment with opportunities for growth and learning. If you are a motivated professional looking to make a positive impact in patient care, we want to hear from you!
How to Apply: Please respond to this posting with your resume and contact information if you meet the qualifications and are excited about this opportunity.