Responsibilities:
Provide case management and service coordination for subsidized housing residents.
Interview clients to assess and identify problems and determine eligibility for social services.
Conduct fieldwork related to case management, including home visits and meetings with other social service providers to provide individual client advocacy.
Create and update database client files to maintain accurate records.
Serve as a liaison between clients, professional staff, property management, and community agencies.
Conduct extensive community outreach activities, such as door-to-door flyer distribution, door knocks, home visits, telephone calls, and emails.
Provide emergency assistance, crisis intervention, and social service referrals as needed.
Maintain regular and reliable attendance, with the flexibility to attend occasional evening and weekend events.
Demonstrate superior customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.
Skills Qualifications Requirements:
A certificate or degree in social work or a related field is preferred.
Fluent in reading, writing, and speaking Spanish and English.
Must have previous experience in social services, case management or a related field is required.
Experience working with housing and senior residents is a plus.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Must be able to pass a background check and drug screen