Turbocor Technical Support Engineer (Remote)Requisition ID: 39019Job Location(s):USCalifornia, USTallahassee, FL, USPhoenix, AZ, USArkansas, USJob DescriptionAre you passionate about working for an industry leader in sustainability? Danfoss provides solutions to our generation's greatest energy challenges. As the world encounters increasing climate change and urbanization, Danfoss is rising to the challenge with expertise and world-leading solutions based on the latest technologies and an Engineering Tomorrow mentality.Danfoss in Tallahassee, FL is seeking a Technical Support Engineer to join our Magnetic Bearing Commercial Compressors team (Turbocor). This position will work directly with our OEM Engineering and Technical support teams, as well as internal groups in all aspects of support for the Turbocor product line. The TSE will report to the Danfoss Turbocor Technical Support Manager.This can be a remote position for the candidate.Job ResponsibilitiesResponsibilities for this position include, but are not limited to, the following: Provide high-level after-sales technical support including the diagnosis and repair of the entire range of oil-free Turbocor centrifugal compressors. Use electronic log data, compressor operational data, and other compressor and chiller systemsymptoms to diagnose compressor/system issues. Provide direct feedback and tracking of issues as required to raise the visibility of issues to theQuality and Reliability departments and other key stakeholders. Provide customer support directly to the OEM at their facility or at an end-user site. Mustbe capable of using a high level of discretion and tact in verbal and written communication. Thismay at times require domestic as well as international travel as the need arises. Warranty Administration - Review and process OEM-submitted Incident Reports along withsupporting data for the determination of product warranty status and disposition of material. Create clear, concise, and timely reports documenting the findings from field visits or remoteissue investigations. Review and author technical documentation as required. This may include service manuals, bulletins, and the Mobile App. Provide field input to support various quality and new product development teams. Maintain certifications required for the role.Background & SkillsRequired Qualifications Associate degree in Engineering or a similar technical field 8-10 years of commercial HVAC experience in servicing, commissioning, and maintainingchiller sets in central plant air conditioning systems Strong understanding and knowledge of the vapor compression cycle and principles and the useof centrifugal compressors within chiller systems Poses or acquire a valid passport for international travelPreferred Qualifications HVAC Certification from an accredited technical trade school, college, or university.Job Criteria Strong skills in MS Office Suite, with high-level skill in Excel desirable Ability to speak effectively with individuals and groups The ability to quickly learn and use software programs including but not limited to SalesForce, SAP, Smart Team, or any CAD program. Ability to read and work with electrical schematics and P&ID diagrams Ability to interpret and create a variety of instructions in written, oral, diagram or schedule form Fundamental knowledge of Modbus control system and applications using Modbus control Ability to solve practical problems and deal with a variety of concrete variables in situationswhere only limited standardization exists.At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all the requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.Employee BenefitsWe are excited to offer you the following benefits with your employment:
Bonus system
Paid vacation
Flexible working hours
Possibility to work remotely
Personal Insurance
Opportunity to join Employee Resource Groups
State-of-the-art virtual work environment
Employee Referral Program
This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.Danfoss – Engineering TomorrowAt Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.