Technical Support Specialist puesto vacante

Vacancy caducado!

"U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time." Description:Mid Level: Skills equiv. to 3-5 years in comparable position. Responsible for helpdesk and/or desktop support. Experience with 1st and/or 2nd level support. Strong customer service skills, strong people and interpersonal skills. Must have strong verbal and written communication skills.

Required Experience:

2+ years of experience working in a service desk or customer service environment
Minimum 1 year technical support experience
Minimum 1 year phone support experience
Experience using ITSM platforms (SmartIT / Remedy, ServiceNow, Cherwell) and remote support tools (SCCM, Software Center, Client Center Configuration Manager)
Working knowledge of PC technical support, systems administration, networking, Windows and Mac OS
Bachelors or Associates degree in Information Technology or a related field is a plus
CompTIA, ITIL, KCS and Microsoft certifications are a plus

Kofi Anim917.514.9808

Vacancy caducado!

ID	#17355518
Estado	Arizona
Ciudad	Phoenix
Tipo de trabajo	Contract
Salario	USD Depends on Experience Depends on Experience
Fuente	Kellton Tech
Showed	2021-07-27
Fecha	2021-07-26
Fecha tope	2021-09-24
Categoría	Etcétera
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Job Details

Technical Support Specialist

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