Job Details

ID #53656114
Estado Arizona
Ciudad Phoenix
Full-time
Salario USD TBD TBD
Fuente Wells Fargo
Showed 2025-03-17
Fecha 2025-03-18
Fecha tope 2025-05-17
Categoría Etcétera
Crear un currículum vítae
Aplica ya

Senior Process Owner- National Branch Network

Arizona, Phoenix, 85001 Phoenix USA
Aplica ya

About this role:Wells Fargo is seeking a Senior Business Execution Consultant in Consumer, Small & Business Banking – National Branch Network. This is a critical role as we optimize our branch operating model, strengthen operational excellence, and align with Risk and Control Self-Assessment (RCSA) policy requirements.This role is responsible for managing banker deposit and credit account maintenance and servicing processes executed across our National Branch Network footprint, includes strategy development, process performance and continuous improvement to gain efficiencies and strengthen controls in support of branch banking priorities. Process Owners design and execute simple, innovative, and relevant solutions for assigned branch processes to mitigate risk, empower branch employees and satisfy customers financial needs.In this role, you will:

Manage multiple branch processes which requires complete understanding of the process scope, purpose, and activities.

Create and maintain all required process documentation for the Business Process Management (BPM) process inventory, Risk and Control Self-Assessment (RCSA) artifacts and Shared Risk Platform (SHRP).

Participate in the Issue Management process, including designing, executing, and managing corrective action work to ensure root causes of issues are addressed by the issue due date.

Develop business requirements for system enhancements.

Accountable for updating all applicable documentation and communicating as appropriate to branch employees and partners for process changes

Support audit discussion meetings, questionnaires, process walk throughs, supporting documentation, report/data collection, report/data analysis.

Demonstrate how the process is performing using key metrics, champion the creation of data insights into the process if needed.

Provide process requirements to product teams and partners (technology, controls, issue management, marketing, legal, risk and compliance) to ensure requirements prioritized appropriately to meet branch needs.

Ensure processes adhere to all appropriate policies and regulations, identifying issues and building solutions to resolve.

Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives.

Collaborate and consult with senior leaders on process improvement opportunities.

Required Qualifications:

4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

3+ years of leadership experience

3+ years operational risk management experience in financial services industry

Experience with risk related programs, Risk Control Self-Assessment (RCSA), policy governance, third party risk management, and/or compliance

Branch banking experience, to include knowledge and experience in branch applications and banker processes.

Strong experience developing partnerships, collaborating, and influencing in a matrix environment, across various partner groups and lines of businesses.

Data management experience to include: analyzing data, diagnosing opportunities, and providing solutions

Experience writing and editing branch content to procedures, policies, and other branch related communications.

Experience in problem analysis, solution implementation, and change management.

Project management: needs assessments, developing strategy, building business case, data/metrics, influence, execution

Excellent presentation, verbal, written, and interpersonal communication skills

Advanced Microsoft Office (Word, Excel, PowerPoint, and Outlook) skills

Job Expectations:

Ability to travel up to 15% of the time

This position is not eligible for Visa sponsorship

Posting Locations:

401 S Tryon St; Charlotte, NC 28202

11601 N Black Canyon Hwy; Phoenix, AZ 85029

550 S 4th St; Minneapolis, MN

14241 Dallas Pkwy; Dallas, TX 75254

Pay RangeReflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.$84,000.00 - $149,400.00BenefitsWells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

Health benefits

401(k) Plan

Paid time off

Disability benefits

Life insurance, critical illness insurance, and accident insurance

Parental leave

Critical caregiving leave

Discounts and savings

Commuter benefits

Tuition reimbursement

Scholarships for dependent children

Adoption reimbursement

Posting End Date:19 Mar 2025 Job posting may come down early due to volume of applicants.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.Req Number: R-443716

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