DescriptionYou Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in the technology of #TeamAmex.This is an opportunity to join the Enterprise Platform (EP) -Digital Banking Services team within American Express. Join us, if you have the talent and desire to create the vision for innovative Banking products and services.As a Senior Product Manager, you will join a team that develops and delivers new American Express Digital Banking Products for Consumers and Small Businesses: checking accounts, savings accounts, and debit cards. This group is nimble and creative, with the power to shape our product vision, strategy, and roadmap for American Express Banking Products. We are a hard-working, fun-loving team that delivers exciting next generation capabilities for banking products and benefits to our customers. As a Senior Product Manager in Digital Banking, you will work in an agile/SAFE set up and lead scrum teams responsible for the development and deployment of Core Banking Capabilities and/or APIs. The successful individual ensures that the Product meets the evolving needs of the enterprise through continual innovation, evaluation, and deployment. Requires strong organizational, technical, and creative problem-solving skills. Must work well in a dynamic, complex environment and under deadline pressures. Coordinates the efforts of a scrum team within a SAFE train to deploy the new features across markets and products. The Senior Product Manager has responsibility for decision making and prioritization for the scrum backlog working with the scrum team. The Senior Product Manager will report on and assist the Director of Product Management. Responsibilities:
Works with leadership to define and articulate a long-term product strategy and roadmap with clearly defined business metrics and targets.
Communicates and build consensus across disciplines in crafting the product roadmap.
Partners with vendor and internal Product Managers, Product Owners, New Product Development, Business Partners, and Architects to help assure strategy, vision and road map alignment and execution.
Translates product roadmap / capabilities into well-defined product requirements: features / user stories with detailed acceptance criteria.
Prioritizes and maintains the sprint backlog consistent with the Outcomes and Product Roadmap and performs feature/story elaboration with the implementation team. Reviews and accepts completed user stories.
Partners with the design and technology teams to develop, test and deliver the defined features and rapidly iterate new solutions.
Must be hands-on as needed for creating solution documents, code review, feature testing via UI / postman etc.
Collaborates with Delivery Managers (DMs), Release Train Engineers (RTEs) and TPMs to identify and coordinate cross-platforms dependencies.
Enables cross-functional collaboration with relevant teams within the product scope.
Identifies risks, challenges, opportunities, and business integration needs.
Coordinates communications and facilitates resolution of risks, issues, and changes tied to the product backlog. Supports development of appropriate tracking and reporting to monitor product performance post launch and to evaluate future investment.
Works closely with analytics and uses internal data tools to understand / measure success and impact to critical metrics.
Produces return on investment analyses and optimization recommendations.
Leads and mentors associate product managers.
Qualifications:
5 years of experience in Product Management, with proven record of accomplishment in defining winning product constructs and delivering a product vision and strategy.
Knowledge of Banking domain, Treasury, Savings, Checking and Deposit (critical)
Direct experience working with Core Payments, Money Movement, and U.S Payment Rails.
Strong fundamentals about building ACH products, including Nacha Rules, Federal Reserve processing etc.
Solid Technology acumen, skilled at understanding business and customer needs and translating into tech requirements.
Proficient in API design pattern, Postman usage, should be able to test the features via UI or postman.
Good Collaboration skills and direct experience working with cross-functional internal teams and external vendors to implement strategies and drive results.
Proven track record managing large, complex products / programs with multiple partners.
Detailed understanding and practice in SAFE agile framework.
Experience with rapid and iterative software development methodologies.
Excellent verbal and written communication skills.
Bachelor’s Degree in related field required; advanced degree preferred.
Digital Banking experience is a plus.
Will to Win attitude.
QualificationsSalary Range: $90,000.00 to $165,000.00 annually bonus benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Job: TechnologyPrimary Location: US-Arizona-PhoenixSchedule Full-timeReq ID: 24016147