Western States Fire Protection (WSFP) and its subsidiaries are more than a company. We are a family of unique individuals committed to our purpose, our values, and each other. And we believe in making our own luck, creating our own opportunities. WSFP accomplishes this by constantly innovating, finding ways to create new value and seizing new opportunities. Protecting lives and property since 1985, WSFP and its subsidiaries specializes in Life Safety Systems. Our values are simple: integrity, quality, safety, professionalism, commitment. What we offer:
Health, Life, Dental and Vision Insurance
Employee Assistant Program
Flex Spending (FSA) (Cafeteria Plan) and HSA
401(k) Plan – Matching up to 3%
Employee Stock Purchase Plan
Profit Sharing Plan
Paid Time Off (PTO), Parental Leave, Paid Pregnancy Medical Leave
Paid Holidays
Tuition Reimbursement
Annual Discretionary Bonus
Employer Paid Life Insurance
Gym membership reimbursement
Inspection/Service Administrator
The Inspection/Service Admin is responsible for setting inspection schedules, collecting and filing all field documents, invoicing, and conducting clerical functions. He/she may assist other branch personnel in a variety of administrative roles.
Job Responsibilities
Communicate with sales team and clients to schedule appointments, address inquiries, and provide updates on service requests. Ensure a high level of customer satisfaction
Coordinate the scheduling of service technicians for repairs. Efficiently allocate resources to meet customer demands and prioritize urgent requests.
Generate and process invoices for completed services, track payments, and manage accounts receivable. Coordinate with the finance department to ensure timely and accurate billing.
Forecast future manpower requirements.
Provide general administrative support for managers and staff
Create, type, and distribute internal and external correspondence
Maintain various types of records
Complete special projects as required
Accomplish responsibilities as required using business software as approved by WSFP
Offer suggestions and solutions on improving efficiency of general procedures.
Develop positive and ongoing relationships with customers and team members.
Other duties as assigned
Job Qualifications
High School Diploma or GED; or one to two years of related experience and/or training is preferred
Possess proficient computer skills with working knowledge of business software applications (Microsoft office, Outlook)
1-2 years basic office experience and scheduling experience is preferred
Ability to multi-task in a fast paced environment
Possess excellent written and verbal communication skills.
Puts forth a courteous, friendly, helpful attitude at all times when coordinating schedule with customers or dealing with other associates
Possess a valid driver's license; in accordance with company policy
Willing to pass a post-offer drug screen test and background check
Additional Requirements
Typing Speed 50 Words Per Minute preferred
Basic Computer Skills
Database Software (Oracle, Access, etc)
EMail Software (Outlook, Thunderbird, etc)
Internet Browser (Internet Explorer, Firefox, etc)
Personal Computers
Spreadsheet Software (Calc, Excel, etc)
Word Processing Software (Word, WordPerfect, etc)
A ll qualified applicants with Western States Fire Protection Company will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin or status as a qualified individual with a disability or protected veteran.
VEVRAA Federal Contractor