Job DescriptionGlobal Business Revenue Operations (GBRO) – Program ManagerEmployer Description Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.DepartmentGlobal Business Revenue Operations (GBRO) is responsible for all systems, tools, business processes, and operations in our partner and direct sales community. With a lens on best-in-class support and tools to provide outstanding experience enabling our partner and internal sales community to meet their business drivers, GBRO is a high-energy, high-functioning team that requires versatile individuals who understand the business drivers, experiences, and how to move progress forward at an accelerated pace. Importantly, Global Business Revenue Operations also offers the flexibility to accommodate necessary work-life balance to juggle the diverse demands of family life and are willing to provide flexibility for the mutual benefit of the organization and individual.About the OpportunityThe GBRO Organization is looking to add a Program Manager role in a critical new pillar within the organization. They are responsible for understanding and orchestrating Oracle's sales workflow and deal processes, as well as being the direct link between our internal and external stakeholders. This team is an extremely valuable asset to theorganization to ensure a clear and concise linkage for pricing, contracts and bookings. This role asks for someone with the ability to lead and collaborate across LOB’s and teams supporting global roll outs. Should be able to help drive implementation of new processes and procedures.Management
Host regular one-on-one meetings and staff meetings. Report status to Manager – Program Manager.
Participate in quarterly management meetings for GBRO and identify synergies among the greater organization.
Serve as a backup to the Director, for the Program Management Office; step in to make strategic decisions while staying in compliance and meeting business objectives.
PREFERRED SKILLS & EXPERIENCEDesired Competencies:
Leadership – supervise internal employees. Ability to manage conflict and negotiate resolution. Ability to drive for results through ownership and continuous passion for improvements.
Collaborative – build and maintain strong relationships with internal team members (in and outside of Global Revenue Operations). Ability to effectively lead and facilitate meetings.
Communication – write, verbally share/inform, and present to a varied audience in a professional and approachable manner. Communicate succinctly at a high level with executive management.
Adaptive to Change – able to respond to varied and unique requests while meeting Global Revenue Operations policies.
Customer focus – listen to the needs of employees and internal customers and accommodate needs reasonably, while upholding Oracle’s policies.
Planning and organizing – plan, meet deadlines, anticipate change and monitor program activities.
Problem Solving – identify issues, analyze and arrive at a solution creatively to achieve the best solution.
PMP Certification (Preferred)
Advanced time management and analytical skills
Working knowledge of Microsoft Excel
Excellent client-facing communication skills
Preferred Experience & Qualification:
Experience working successfully in cross functional teams
Previous success in strategically analyzing and solving problems
Previous management experience preferred
Education - Bachelor's degree
Minimum 6+ years relevant experience
Demonstrated program management proficiency
Manages people who lead internal projects/programs which focus on the delivery of internal products or administrative systems. These projects need a distinct beginning and an end.
Manages employees who perform project management duties which involving cross- functional teams focused on the delivery of internal products or administrative systems.
Oversees plans and directs schedules as well as project budgets.
Monitors programs/projects from initiation through delivery and interfaces with internal customers or department personnel.
Organizes project activities and interdepartmental meetings. Ensures communication facilitates completion of the program/project on schedule and within budget constraints.
Manages and controls activities in multi-functional areas of sections. Ensures appropriate
operational planning is effectively executed to meet corporate specifications. Demonstrated
leadership and people management skills. Strong communication skills and analytical skills.
BS or MS degree or equivalent experience relevant to functional area. Typically, four years of project management or related experience needed.
Timings: Flexible Timing to meet stakeholder meetings.Career Level - IC3ResponsibilitiesKEY RESPONSIBILITIES
Key responsibilities include, but are not limited to:
Work cross functionally with Global Rev Ops Ops, Partner Programs, Divisional leadership, Corporate Systems, Deal Management, Legal and other teams as required, to solve issues. Track project performance, specifically to analyze the successful completion of short- and long-term goals
Develop comprehensive project plans to be shared with clients as well as other staff members
Build and maintain business relationships with Oracle leadership and various Lines of Business.
Enforce Oracle’s guidelines and policies.
Identify opportunities for improvement and collaborate with immediate team
members to obtain buy-in.
Work with GPO team to make recommendations and submit requirements into territory planning teams for sales model support
Identifies working group in GBRO (and teams)
Working group plan for workload and report back with capacity ability – timeline
Identifies need from stakeholder (regional, corp)
Qualifies and clarifies ask
Objectives
Desired outcomes
Timeline
Measurements and KPI’s
Project manages entire initiative lifecycle
Make recommendations based on process & systems expertise knowledge
Manage signoff with stakeholders including GBP / legal / C&E
Implementation of process & workarounds to support
Submit requirements to Process/Systems GPO
Stand up pilot program requests and initiatives from regional, corporate or Partner programs – e.g., Test Dev, Oracle/Partner Led Model, evaluate viability of program and form recommendations to incorporate into standard business models SME knowledge of OSvC, CPQ, deal reg etc to assist in optimizing processes and making recommendations to systems teamAssist in designing workarounds and developing new processes to support new initiatives and programs#LI-KNC2Disclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.Range and benefit information provided in this posting are specific to the stated locations onlyUS: Hiring Range: from $28.85 to $60.63 per hour; from $60,000 to $126,100 per annum. May be eligible for equity.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.About UsAs a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer