Customer Support Assistant

Job DescriptionWe are seeking a detail-oriented and reliable Customer Support Assistant to join our dynamic team. In this role, you will play a key part in maintaining strong relationships with clients, ensuring that every interaction reflects Beloform’s high standards of service. You will assist in handling inquiries, coordinating client communications, and providing solutions that enhance customer satisfaction and loyalty.ResponsibilitiesProvide timely and professional responses to client inquiries via phone, email, and internal systems.Manage and update customer records, ensuring accuracy and confidentiality.Support the customer service team in processing orders, returns, and account adjustments.Collaborate with internal departments to resolve client issues efficiently.Maintain a proactive attitude toward improving customer service processes.