customer service - help desk.
phoenix , arizona
posted today
job detailssummary
$19 - $20 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB4598439
job detailsDo you enjoy helping others? Do you have a background in call center or help desk? Our client in Phoenix is looking to add to their help desk team! This role will go until at least February but could end up being long term as well. Call center experience and good technical skills are required for this opportunity. Shift: Monday-Friday 8:30am-5pm Pay: $19-20 per hour Onsite in Phoenix If you are interested, please directly!salary: $19 - $20 per hourshift: Firstwork hours: 8:30 AM - 5 PMeducation: High SchoolResponsibilities
Inbound phone calls to support customers on applications & technologies
Manage chats along with phone calls
Move between platforms to assist the customer in different ways
Tier 1/2 help desk, troubleshooting support
The essential functions of this role include:
working in a smoke free environment
Skills
Active Listening
Basic Software Skills
Typing Skills
Customer Relations
Customer support
Interpersonal Sensitivity
Telephone Etiquette
Qualifications
Years of experience: 2 years
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.get in touchwe are here to help you with your questions.ASalex speer