call center representative 19 to 20/hour.
phoenix , arizona
posted today
job detailssummary
$19 - $20 per hour
temporary
high school
category office and administrative support occupations
referenceAB4479354
job detailsDoes the idea of helping customers in a challenging and collaborative environment put a smile on your face? We are looking for customer service representatives to join our call center team. The call center agent will take inbound and make outbound calls for a variety of customer and partner related issues.salary: $19 - $20 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilitiesOperating in a call center environment providing outstanding customer service. Answering inbound and outbound calls, processing emails, chat and callback interactions. Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource. Perform research using available resources as needed to provide required information to callers. Identify and escalate more complex issues to the research team Complete necessary administrative work as needed and complete call logs accurately Other projects as assigned by supervisor.MUST HAVE AT LEAST 6 MONTHS CALL CENTER EXPERIENCE MANAGING HIGH CALL VOLUMES.Work Schedule: Shift availability from 7 am to 7 pm.Skills
Call Center
Telephone Etiquette
Active Listening
Typing Skills
Basic Computer Skills
Qualifications
Years of experience: 1 year
Experience level: Experienced
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