Primary City/State:Phoenix, ArizonaDepartment Name:Pharmacy-HospWork Shift:DayJob Category:PharmacyPharmacy careers are better at Banner Health. We are committed to developing the careers of our team members. We care about you, your career today and your future. If you are looking to leverage your abilities – apply today.Take your career to the next level at Arizona’s largest academic medical center in Phoenix, Arizona. The Department of Pharmacy Services at Banner University Medical Center provides state-of-the-art pharmaceutical service and patient care. The Department of Pharmacy employs approximately 120 employees; with a 1:1 ratio of pharmacists/technicians. The mission of our department is to promote positive patient outcomes by providing safe, high-quality, and cost-effective pharmaceutical care to all patients, working collaboratively with other healthcare professionals, and to advance pharmacy practice and pharmaceutical knowledge through education, research, and innovation. Banner – University Medical Center Phoenix has been recognized on the Becker’s Hospital Review 2023 “Great hospitals in America” list. These hospitals are renowned for clinical excellence, patient safety, innovation efforts, research and education, patient satisfaction and more. https://www.beckershospitalreview.com/lists/great-hospitals-in-america-2023.htmlAs an Associate Manager of Technicians at Banner University Medical Center Phoenix, you will lead your own team of hardworking Pharmacy Technicians while working with other Pharmacy leaders to conduct the day-to-day operations of the department in a safe and efficient manner. This position, which will have a focus on sterile compounding oversight, will also provide opportunities to lead and implement initiatives to improve workflow within the department. The position requires a self-driven individual with effective communication and time management skills who also embraces the challenge of collaborating with other leaders both within the department and from other departments as well. This is a salaried, day shift position scheduled to work Monday-Friday. Pharmacy s upervisory experience and advanced training or certification in sterile compounding or cleanroom management is preferred. If you want to be a part of a caring, supportive team this role is for you - apply today!University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.POSITION SUMMARYThis position is responsible for leading and overseeing the technical and supportive personnel of the Department of Pharmacy Services. Ensures the functions of the technical and supportive personnel are consistent with policy and procedures. Assist in planning, directing, monitoring and evaluating the provision of distributive pharmacy services to all patient care areas. Engages in process improvement and staff development.CORE FUNCTIONS
Provides leadership and direction to Pharmacy Technician Staff, volunteers and technician externs and other pharmacy support staff. Promotes positive customer relations, fosters a team environment within the department and actively contributes to a supportive work environment.
Organizes and coordinates daily activities of the Pharmacy Technician Staff, volunteers and technician externs. Schedules pharmacy staff on a routine basis to assure adequate and consistent service. Determines and assesses workflow of the pharmacy department and makes adjustments as needed. Participates in the duties of their respective pharmacy staff when workload dictates.
Manages people resources by recruiting, selecting, hiring, orienting, training qualified candidates. Participates in performance recognition in consultation with other members of the Pharmacy leadership. Evaluates staff performance in an accurate, consistent, objective and timely manner. Communicates personnel issues to other members of the Pharmacy leadership team.
Coordinates and maintains activities associated with Automated Dispensing Machines if applicable for job setting. Ensures reports are run and quality assurance activities are completed in a timely manner. Orders and coordinates (or assist with these activities) installation of new Automated dispensing Machines and software as needed and approved. Resolves issues related to Automated dispensing machine users and inventory control.
Applies the principles of performance improvement consistent with the job expectations. Assists in Quality Improvement activities, Medication Utilization Evaluations and the development of Policies and Procedures. Coordinates technician meetings, participates in in-service programs, committees and other functions as appropriate.
Assumes or delegates the duties of the Pharmacy Supply Coordinator in facilities that do not have an individual in this position. These duties include but are not limited to, inventory control, order submission, inter-departmental billing functions, recalls, return of expired medications and working with vendor representatives.
Oversees all aspects of medication use and pharmacy staff, including (1) selection, procurement and storage, (2) dispensing, (3) monitoring of all medications utilized (4) prescription processing, (5) patient advocacy, (6) call center monitoring, (7) utilization management as applicable to the job setting. Internal customers may include Patients, Nurses, Licensed Independent Practitioners, Nursing Directors, Department Directors, Administrators, other health care team members, management at local, regional, and corporate levels for the purpose of integrating services, improving patient care and ensuring effective communication systems. External customers may include local, state, and national pharmacy organizations, Joint Commission, state Board of Pharmacy, colleagues and peers, educational institutions and pharmaceutical representatives.
MINIMUM QUALIFICATIONSRequires current and unrestricted pharmacy technician licensure and active pharmacy technician certification licensure in the state of practice.Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire.May be required to possess a valid driver’s license and be eligible for coverage under the company's auto insurance policy.Minimum of 4 yrs of Pharmacy Technician experience required.Must possess good organizational, problem solving and computer skills. Must have good written and verbal communication skills for interfacing with all levels of staff, physicians, patients and other contacts.Must have knowledge of computer software, particularly medication management information system software, Microsoft applications and Automated dispensing system.Previous supervisory experience is preferred for all practice settings.For Acute Care setting: Advance Pharmacy Technician certification is preferred.For Specialty Pharmacy setting: Healthcare and/or insurance or third-party reimbursement experience is preferred.PREFERRED QUALIFICATIONSAdditional related education and/or experience preferred.EOE/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)Our organization supports a drug-free work environment.Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)EOE/Female/Minority/Disability/VeteransBanner Health supports a drug-free work environment.Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability