Now Hiring: Remote Email & Chat Support – Full-Time Work-from-Home Position
Pay: $115,000 - $135,000/yr + Full Benefits & Paid Time Off
We are seeking a Remote Email & Chat Support Representative to assist customers via written communication channels—no phone calls required! This position is perfect for individuals with strong typing skills who enjoy problem-solving and providing excellent customer service. If you're looking for a high-paying, fully remote opportunity with great benefits, this could be the perfect fit for you!
To be considered for this role, applicants must attend a virtual session where we will discuss job expectations, salary structure, and company policies before proceeding with the hiring process.
APPLY & SCHEDULE INTERVIEW
Key Responsibilities:
Respond to customer inquiries via email and live chat in a professional manner.
Assist customers with account issues, troubleshooting, and general support.
Ensure accurate and timely responses to resolve customer concerns efficiently.
Maintain detailed records and update customer accounts as needed.
Follow company guidelines to ensure high-quality customer interactions.
Collaborate with internal teams to improve service and support processes.
Required Skills & Qualifications:
High school diploma or equivalent; some college coursework preferred.
Strong written communication and problem-solving skills.
Ability to handle multiple chats and emails simultaneously.
Basic proficiency in Microsoft Office, Google Suite, and CRM software.
Self-motivated and capable of working independently.
Previous experience in customer support, email handling, or chat-based assistance is a plus but not required.
What We Offer:
Fully Remote Work: Enjoy the flexibility of working from home.
Competitive Salary: Earn between $115K - $135K per year with performance-based incentives.
No Phone Calls: All customer interactions are handled via email and chat.
Full Benefits Package: Comprehensive medical, dental, and vision coverage.
Paid Time Off & Holidays: Vacation days, sick leave, and company-observed holidays.
Career Growth Opportunities: Opportunities for leadership and specialized roles.
Professional Development: Access to training programs and skill-building courses.
Performance-Based Bonuses: Monthly and quarterly incentives for high performers.
Supportive Work Culture: Be part of a positive and goal-driven remote team.
Exclusive Employee Perks: Discounts on travel, hotels, and vacation packages.
SCHEDULE YOUR INTERVIEW TODAY