Company & Job Description
We are a fun, casual, and fast-pace work environment seeking the right candidate to join our growing team!
Our company is a national management and services firm with one mission – to provide excellent customer service. You will be responsible for managing projects assigned to you from start to completion. In addition, coordinating routine maintenance, repairs, and small project work for retailers across the US. We offer a competitive salary with annual bonus payouts based on performance. There’s plenty of room for growth & advancement.
Responsibilities Include
- Manage, coordinate, dispatch service work orders from beginning to end
- Heavy phone time with clients, contractors, and 3rd party networking
- Obtain bids, then negotiate and work with contractors for each project or work order
- Collect detailed information for each work order dispatched
- Including repair issue details, status, updates, invoice, etc.
- Create plans based on budget given, for each service order
- Have oversight on all on-going projects assigned to you until closed / complete
- Research and recruit contractors on the internet into our network as needed
Qualifications & Skills
- Must have experience with facilities services and/or property management services
- Knowledge of HVAC
- Baseline construction knowledge
- Meet deadlines and quality assurance standards
- Must be able to work under pressure, in a fast paced work environment
- Strong ability to negotiate and work with vendors
- Detailed-oriented, multi-tasker able to manage multiple projects and desire to learn
- Computer skills; Microsoft Outlook, Excel, Word, OneDrive
- Software skills; Adobe Pro, PDF, and others
- Internet search skills
- Sales experienced preferred
- Exceptional communication, customer service skills, able to write detailed professional descriptions/emails
- Exceptional phone skills; make outbound calls and take inbound calls
- Must be on time, reliable, professional, open to learning
Compensation & Perks
- We provide great incentives based on performance
- Hourly $20.00- $22.00 /DOE
- Plus annual bonus (based on project completion)
- Fast track into Team Leader & Management
- Casual dress code
Send your resume through this posting above for immediate consideration.
Please note: 2 weeks of training will be paid at a rate of $15.00, then bumped to new pay