Front Desk Receptionist
A small family-owned and operated independent insurance agency seeks a front desk receptionist. In this role, you will create an exceptional customer experience by answering inbound telephone calls, transferring calls, taking messages, and greeting customers in-person. Additional duties are to assist the owners and/or account manager with basic tasks such as typing, processing payments, generating insurance ID cards and other general customer service requests. As the first person a customer engages with at our company, the receptionist role is vital to our business. We’re looking for someone who is genuinely excited to help our customers. Our desire is to always ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Skills
-Must have the ability to work the office hours of 8:30 am to 4 pm, Monday through Thursday, and Friday from 8:30 am to 12 Noon
-Possess excellent oral, written and interpersonal communication skills
-Have the capacity to multi-task, prioritize and manage time effectively in a structured work environment
-Be detail oriented
-Proficient in Microsoft Excel and Word
-Be an active listener and display empathy with customers
Requirements
- A high school diploma or GED is required.
- One or more years of experience working in a professional office setting is also required. Training is provided and there is room for advancement for motivated professionals!
Compensation and Benefits
$16 per hour
Opportunity for bonus based on performance
Eligible for 5 paid vacation days (following a 180-day waiting period) during the 1st year and 10 paid vacation days each year after the first year of employment
-11 paid holiday per year
-Paid medical and dental insurance
-The successful candidate offered this position will be required to submit to a background check and drug screening, subject to applicable laws.
-Proof of eligibility to work in the United States is required.
Please email your resume to [email protected]
We look forward to hearing from you.