Arbitration Assistant $19/hr

ArbitrationThe primary focus of this position will be to efficiently process PSI’s andArbitrations with a focus on customer satisfaction. Areas ofresponsibilities will include but are not limited to: Communicate with customers in a timely manner Be the independent voice of the auction, buyer and seller toresolve arb’s and psi’s Work with check in and lot staff to ensure arb returns areaccurately inventoried Work with the mechanic shop to process psi’s and arb’s Effectively communicate with customers the mechanic and techfindings Work with sales reps to help resolve customer complaints Notify and assist the Controller and General Manager whenproblems require further dialog Assist in processing arb’s after the determination has beenreached so the customer is serviced according to auction, psi/arbterms Any other duties assigned by the Controller or General ManagerSkills Conflict resolution Proficient at MS Office (especially Excel) Frame / Structural knowledge Mechanical knowledge Must be a team player Must be highly organized Apply now in 2 minutes! Powered by