Senior Distribution Services Specialist

The Senior Distribution Services Specialist oversees Distribution Operations, executed by the contracted 3PL company; To ensure the proper execution of processes based on best practices and in compliance with internal and law / environmental policies.  This position is the primary liaison between the 3PL and Master Lock / FBIN; Works with the 3PL to ensure that customer orders are fulfilled on time and in full. This role also facilitates the continuous improvement processes at the 3PL, while ensuring regular Key Performance Indicators (KPI) reviews with the 3PL and that required action plans are created and executed to closure. POSITION LOCATION: Nogales, AZ Distribution Center RESPONSIBLIITIES:Serve as the on-site Master Lock / FBIN leader facilitating and leading company interface operations at the Louisville, Kentucky Distribution Center ensuring compliance of operations.Master Lock main point of contact on-site for internal departments as Sales, Customer Service, Planning, Transportation, Quality & Order Management.Assist 3PL management with distribution planning, scheduling, and monitoring of operations.In coordination with 3PL management, prepare, maintain, and monitor Operations KPI’s / scorecards.In charge of purchasing the site MRO supplies and services.Prepare financial projections / forecasts and manage site expenses within budget.Distribution operations Special projects planning & coordination to ensure execution on time by 3PL.Generate appropriate reports regarding service and assist in evaluating cost factors associated with the business.Work collaboratively with all 3PL internal departments to resolve customer complaints or / and company issues when necessary.Communicate effectively and professionally with 3PL staff.Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.Identify obsolete and excess inventory items and develop plan to address these inventory items.