OverviewAt Dignity Health’s Arizona General Hospital we deliver humankindness through a wide range of health social and support services in the heart of Phoenix Arizona. As part of our team you will provide clinical expertise support and oversight that helps ensure our patients receive exceptional care. Also you will have the opportunity to champion the change by joining in our mission of healing through humankindness.ARIZONA GENERAL HOSPITALResponsibilitiesObtains moderately complex financial information regarding patients from various sources to obtain payment plan agreements and Medicare coverage
Courteously and Professionally greets patients.
Obtain accurate demographic insurance information. Correctly code and verify insurance coverage.
Collect estimated patient responsibility or screen patient for assistance programs.
Provide assistance to patients presenting or calling with billing questions.
Process medical records requests.
Train new staff.
Prepare monthly paperwork for scanning.
Prepare bank deposits.
Audit patient charts for accuracy.
Maintain consistent communication within the department.
Conveys an image of dignity and trustworthiness
Respects the rights, privacy and differences of others
QualificationsMinimum:
Six months of customer service experience in physician office or clinic.
High School Diploma/GED
American Heart Association Basic Life Support for the healthcare provider (CT CPRBLS)
Must have excellent communication abilities both written and verbal
Must exhibit kindness and a willingness to help
Pay Range$18.00 - $20.38 /hourWe are an equal opportunity/affirmative action employer.