Havasu Regional Medical CenterWho We Are:People are our passion and purpose.Come work where you are appreciated for who you are not just what you can do. Havasu Regional Medical Center is a 171-bed hospital that offers a broad scope of services in major medical disciplines. A medical staff of more than 33 affiliated physicians represents a broad cross-section of expertise in 31 medical specialties.Where We Are:Lake Havasu City has earned the reputation as the outdoor recreation mecca of the southwest. Blessed by an ideal climate, captivating scenery, beautiful yet rugged mountains, tranquil desert and the azure waters of the Colorado River, Lake Havasu's 45-mile long lake is an oasis of natural beauty.Why Choose Us:· Health (Medical, Dental, Vision) and 401K Benefits for full-time employees· Competitive Paid Time Off / Extended Illness Bank package for full-time employees· Employee Assistance Program – mental, physical, and financial wellness assistance· Tuition Reimbursement/Assistance for qualified applicants· Professional Development and Growth Opportunities· And much more…Position Summary:Front office Supervisor
JOB SUMMARY
The Front office Supervisor is responsible for monitoring the day-to-day clinic functions of the Primary Care office to deliver a professional and comprehensive service to all our customers. Responsible for oversite and training all new front office staff. Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization. Ensures maximum employee and departmental performance by conducting on-going analysis and providing appropriate training and developmental opportunities. Review a variety of reports daily to ensure staff are productive and to ensure any problems are resolved quickly. Manages staff relations including performance, staff satisfaction, and conflict management. Creates and fosters an environment that encourages professional growth. Maintains own professional growth through appropriate organizations, workshops, seminars, and other self-directed education. Responsible for maintaining adequate staffing levels daily and providing support as needed to cover functions. Responsible for educating staff on Front office duties. Engage and communicate with providers to facilitate documentation completion per required rules and regulations. Monitors all functions and provides quality control requirements. Responsible for the overall security and integrity of patient medical records and documentation.
Reports to: Market Manager and Director of Physician Services.
FLSA: Non-exempt Minimum Qualifications:Minimum Education
X High school diploma or equivalent X RequiredX Two years of college X Preferred or 5 years of previous lead or front office experience
Drag Edit DeleteRequired Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.EEOC Statement:Havasu Regional Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law.Job: Administration/Clerical Organization: Havasu Regional Medical Center Title: Front Office Supervisor - FT Location: Arizona-Lake Havasu City Requisition ID: 7430-8026