Veterinary Doctor Assistant About AVECCC AVECCC is a 24 ‐ hour veterinary emergency and critical care hospital in Gilbert, AZ. We have the most skilled doctors in the state and provide significantly complex treatments in the western US. Our Veterinary Technicians and Technician Assistants have amazing opportunities to learn and participate in procedures such as dialysis and total plasma replacements. Our clinical team works closely with neurologists, internists, dermatologists, oncologists and a surgical team to provide the highest quality care to our patients. AVECCC is an organization that prides itself on its core values to drive a dynamic culture. We offer a unique training program that offers many opportunities to learn and grow from Technician Assistant to our Senior Veterinary Technicians, shift leads, supervisors, and managers. AVECCC has a commitment to health and wellness, not only for our patients, but also for our staff. To help manage burnout and compassion fatigue, employees have access to an onsite social worker dedicated to their personal wellness. We offer a sign on bonus for experienced emergency technicians, competitive pay, quarterly bonuses, CE allowance, full benefit packages, 401K with a company match, overnight pay differential, and Paid Time Off. AVECCC is partnered with NVA Compassion First (NVA-CF), the largest private owner of freestanding veterinary hospitals in North America with over 1300 locations worldwide. NVA Compassion First is rapidly growing and competes in a $25 billion industry. Learn more about us at http://www.nvaonline.com Job Description: The purpose of the Veterinary Doctor Assistant is to assist in providing high quality medical support and administrative assistance to the Doctor Team. The Veterinary Doctor Assistant will be assigned to assist the Doctors within outpatient or inpatient departments. The doctor is the team lead, and will be prioritizing patients, directing the team and is the ultimate decision maker. Duties & Responsibilities of the Veterinary Doctor Assistant:
Collecting and documenting (in SOAP) initial patient histories Starting an estimate and reviewing with the owner based on DVM recommended treatments
Facilitating basic pet restraints to assist doctors with exams
Communicating DVM approved estimate to either OP liaison or directly to the client
Utilizing and entering treatments into Smartflow for patient care
Ensure diagnostics and treatments are being started in a timely manner
Documenting lab results, treatments or other medical record details in SOAP as directed by the attending DVM
Administrative Duties:
Safety:
Follow OSHA requirements
Follow practice’s health and safety protocols
Administrative:
Be proficient in using our veterinary practice-management software (EzyVet, SmartFlow, Timeless)
Assist Client Administrators as necessary
Attend staff and individual meetings as scheduled
Client Services:
Greet incoming clients/patients; facilitate medical record paperwork/computer entry
Teamwork:
Participates in a positive manner in all group sizes.
Refrains from participating in gossip-leads by example.
Supports team members by assisting other areas, is receptive to feedback and suggestions. Engages in active problem-solving vs. problem-identifying.
Makes suggestions related to client/patient service improvements and hospital efficiency.
Knowledge/Skills:
Experience equivalent to job duties and responsibilities
Excellent communication skills – written and verbal
Strong computer skills
Strong ability to multi-task
Strong work ethic and professionalism
Physical:
Able to properly restrain dog and cat patients for veterinary care and procedures
Able to stand, sit, bend, restrain, squat for extended periods of time
Able to function within a busy, stressful work environment in a mature, professional manner
Able to lift 60 lbs in a safe manner
Able to type, write and verbally converse
Able to work the posted schedule
Compensation:
$17-$24/hr Depending on experience
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
Job Status: Full ‐ time or Part ‐ time
Supervisor: Doctor Assistant Coordinator
Equal Employment Opportunity AVECCC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship. Hiring is contingent on candidate verifying their eligibility to work in the United States and passing a complete background check and drug screen.
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