Our Manufactured Home Community is seeking a 2-person onsite General Manager team to operate a mobile home community in Flagstaff, Arizona.
We are seeking a team who is ENERGETIC, ambitious, friendly, courteous, positive, and committed to making our community a safe, reliable, and clean place to live!
The General Managers will report to the Director of Property Management/Main Office.
Job Details:
Full Time
Housing provided
2 Weeks paid vacation
Paid holidays
Company sponsored healthcare plans available (plans may vary)
3% Simple IRA retirement contribution match
Salary: Annual $50k-$60k per person, depending on experience in MHC management and skillset.
Office Duties:
Provide excellent customer service to tenants and applicants. Reply quickly to emails and phone messages. As a representative of the company, you will be held to a very high standard of prompt and friendly customer service.
Collect and deposit rent.
Screen and process applications for residency.
Maintain resident files and paperwork.
Issue legal notices to tenants for nonpayment of rent or general clean up notices.
Work with evictions attorney. In general we may have between zero and 3 evictions per year.
Maintain effective communication with tenants. Write newsletters, organize community events such as clean up days, etc.
Work with vendors, solicit bids, and organize vendor insurance information.
Provide reports to the company’s Main Office on a regular basis.
Stay very organized and on schedule.
Use property management software Yardi Voyager to maintain records.
Use Microsoft Word, Excel, and Outlook for daily business needs.
Attend annual training.
Maintenance Duties:
#1 priority is the safety of everyone on property.
Responsibility for oversight on natural gas, water, and sewer systems. Respond 24/7 to issues with these utilities and come up with solutions in house, or work with vendors.
You must have the ability to act calmly and rationally during emergencies, with a positive problem-solving attitude.
Oversee the regular repair and upkeep of the community streets, fences, tree trimming, lighting, signage, etc.
Help prepare budgets and plans for capital improvement projects in the community.
Keep community dumpsters under control.
Read utility meters on a monthly basis (water and gas)
Plow and shovel snow in winter.
General maintenance (landscaping, plants, other issues as they arise.)
Work with insurance and lender inspectors during the year.
Attend annual training.
Job Qualifications:
Must be able to live and work full time at elevation of 7,500 ft.
Must be energetic, ambitious, friendly, courteous, and positive! This is a customer service role and you are the face of the company!
Must be eligible to work in the USA.
Must have a valid driver’s license.
Must be a team player. Must maintain a positive and professional attitude.
Must be physically able to regularly move and lift 40 lbs. Occasionally up to 60 lbs.
Must be proficient with computer software.
Must pass a background check.
Must be able to be on call and respond timely to property emergencies at any hour of the day or night.