Mold In Graphic Systems in Clarkdale, AZ is celebrating 42 years in business and is looking to fill the role of Customer Service Representative.
Discover an exciting trade in LEAN label manufacturing communicating and working with customers around the world like Yeti Coolers, Rubbermaid Commercial, and General Motors to name a few.
To be considered for these roles, candidates MUST:
Learn and adapt into our LEAN Continuous Improvement Culture (It’s fun and simple).
Must be an outgoing, customer-centric “People Person” that can communicate effectively with our customers and other TEAM members.
The ideal candidates would be energetic, enthusiastic self-starters with an emphasis on the internal/external customer experience.
Represent our company with a quality service mindset to create a positive image in the minds of our customers.
Answer questions and resolve issues with positivity.
Create an emotional connection with our customers by understanding and engaging them.
Anticipate customer needs and effectively influence customer engagement such as additional order details, and application tools, etc.
Initiate welcome and outreach calls to ensure customer expectations have been exceeded.
A self-starter that works well independently
Personable with exceptional presentation and communication skills
Ability to communicate and work with various levels of teams and people in various positions (engineers, buyers, business managers) (particularly in the sales role)
We invest in our TEAM members through competitive wages, on the job training, medical, health savings account, dental, vision, life insurance, 401K, pet insurance, employee assistance program, a discounted travel program, a full in-house gym, paid vacation, paid sick leave, and paid holidays. Every TEAM member also has room to grow personally while advancing their careers. Apply at https://moldingraphics.com/careers/
This role is based on-site at our Clarkdale, AZ location. Remote or hybrid work arrangements are not available.