Job Details

ID #11461407
Estado Alaska
Ciudad Kenai peninsula
Tipo de trabajo Full-time
Salario USD Minimum Salary Grade Category 08 depending on experience Minimum Salary Grade Category 08 depending on experience
Fuente Alaska
Showed 2021-03-26
Fecha 2021-03-17
Fecha tope 2021-05-16
Categoría Contabilidad/finanzas
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Branch Manager II

Alaska, Kenai peninsula, 99611 Kenai peninsula USA

Vacancy caducado!

Alaska USA FCU is currently recruiting for a Branch Manager II position in our Kodiak, Alaska location. Responsible for overall branch functions and delivery to include: member engagement, coach and mentor staff for growth, and achieve the business and financial objectives of the credit union. Foster a positive environment of openness where teams at various levels can all achieve, report on activities, conduct community outreach, and consult with members to provide financial solutions and creative service-based problem resolution.

Alaska USA Federal Credit Union is a not-for-profit, member-owned financial services cooperative providing service, value, and convenience to members since 1948. Alaska USA provides members with great rates on loans and deposits as well as low fees for services. This commitment to each member’s financial well-being is what makes the Alaska USA experience better than banking®.

Alaska USA has branches in Alaska, Arizona, California, and Washington and serves members living in all 50 states and around the world. With a full range of financial services, members have everything in one place, including checking and savings accounts, consumer loans, and credit cards. In a growing number of locations, Alaska USA also offers business services, commercial and personal insurance, and real estate loans, as well as mortgage loans by Alaska USA Mortgage Company.

FACTS ABOUT ALASKA USA

Founded in 1948

More than 681,000 members in all 50 states and around the world

More than $8.55 billion in assets

Branches in Alaska, Arizona, California, and Washington

Most branches open seven days a week

Financial Centers in Anchorage, Fairbanks, Kenai, Soldotna, and Wasilla, Alaska, as well as Victorville, California

Offers consumer and commercial deposit and loan services, as well as mortgage and real estate loans, insurance, investments, and investment management

Credit union accounts federally insured by the National Credit Union Share Insurance Fund (NCUSIF)

SUMMARY JOB DESCRIPTION:

Develop, monitor and manage the member experience and service levels within the branch. Provide leadership to the branch member engagement team to build meaningful relationships and promote member loyalty.

Coach and mentor the member engagement team to tailor appropriate products and services, to fit the individual financial needs of each member. Meet with employees regularly, on an individual and group basis to establish and reinforce training of new technology, products, services and procedures.

Leverage problem-solving and strong communication skills to resolve personnel and member concerns.

Deliver effective member engagement strategies through community events, sponsorships and financial literacy training.

Be the face of Alaska USA at professional groups as assigned, representing a professional, friendly and helpful presence with every interaction.

Obtain and maintain state mandated insurance license to quote and bind Personal Lines insurance products, as assigned.

Ensure compliance of all financial policies, procedures and regulatory requirements.

Responsible for proper opening and closing procedures of the branch, security, physical control and maintenance of the facility including: equipment, supply inventory, managing individual and branch cash, negotiable items and general ledgers as assigned, and timely completion of management reports.

Responsible for the personnel functions within the branch including staffing, training, evaluating performance, maintaining a high level of employee morale/job satisfaction, and policy compliance.

Maintain a thorough knowledge of applicable market trends.

Recommend branch workflow improvements to streamline operational processes.

Perform other duties as assigned.

EXPERIENCE:

Strong personnel management skills required. Ability to effectively engage with staff and members positively to identify needs that enhance the member relationship. Self-motivated, confident, and ability to multitask effectively. Ability to meet or exceed member experience expectations. Must be able to lift 25 pounds.

EDUCATION:

Bachelor's degree in Business Administration or related field.

CREDITABLE EXPERIENCE IN LIEU OF EDUCATION:

Two years related supervisory or management experience.

BENEFITS:

Competitive compensation

Health care benefits

Matching 401k

Paid leave

The credit union strives to provide employees a comfortable working atmosphere, career opportunities and financial security in the form of competitive compensation and comprehensive benefit programs.

Apply Online!https://careers-alaskausa.icims.com/jobs/2691/branch-manager-ii/job

Equal Opportunity Employer

Vacancy caducado!

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