For the full job description and to apply online, please visit: https://uncruise.com/pages/our-careers
Sitka Land Operations
UnCruise Adventures operates five vessels from April through September in Southeast Alaska. One vessel docks in Sitka bi-weekly on Saturdays. Sika Land Operations team works to assist the vessel and guests with their various needs, from provisioning support to luggage movement with a constant focus on guest service and vessel support.
Job Summary
The Guest Services Representative is responsible for assisting vessel guests at our hospitality suite. Guests will either be arriving for or departing from their cruise and this position will be the go-to person for airport transfers, guest and luggage check-in, and around-town advice.
This position is land-based in Sitka, AK and accommodations and relocation will not be provided. Compensation for this part-time position will be at an hourly rate, for a total of 8-10 hours per week, on Saturdays only. Guest Service Representatives report to the Land Operations Manager in Juneau.Position start date: May 3, 2025.
Must be able to staff the hospitality suite on Saturdays from 8:30 AM to 5:30 PM (with a ½ hr lunch break) from May through September.
Essential Duties
Host and maintain the hospitality suite including: collect and tag guest luggage, check in guests upon arrival, maintain the guest manifest, and ensure the space meets high company standards.
Provide a high level of customer service to guests to ensure they have a pleasant pre or post-cruise experience.
Coordinate with Juneau Land Manager to support all troubleshooting, logistics and customer service issues with transportation vendors as needed.
Maintain and report inventory of collateral material associated with the hospitality suite.
Assist with unloading incoming and loading outgoing luggage movements to/from the vessels and airport.
For the full job description and to apply online, please visit: https://uncruise.com/pages/our-careers