We are seeking to hire an administrative assistant that can be cross-trained to assist in the scheduling, dispatch, and accounts receivable departments.
Handle incoming calls (Very heavy phone work).
Scheduling & dispatching service or maintenance work orders taking into consideration the type of work, urgency, location/distance and technician ability.
Source needed fixtures/materials/parts per the scope of work and coordinating.
Resolve questions and/or concerns. Handle complex situations. Follow-up as needed.
Scan, file and manage paper documentation
Performs other related work as assigned by immediate supervisor
Ensure re-scheduling as needed. Review outstanding orders to ensure closure when completed.
Communicate across multiple departments materials/equipment needs in order to achieve on time problem resolution
Accepting customer payments.
Other tasks as requested.
Job Type: Full-time
Salary: $18.00 - $20.00 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off