POSITION SUMMARY:
The Receptionist must be responsible and portray professional behavior for the purpose of working with the general public, in-house program, outside agencies, and other Tribal organizations. The main functions of this position are to support the STEAM Academy in their daily activities, and to greet and direct participants to services.
Duties and Responsibilities:
Provide participants with excellent customer service, by greeting them and treating them with respect and dignity.
Possess knowledge of all department programs. Assess which program staff are needed at the time of initial contact with participants, direct them to the appropriate person.
Maintain and organize electronic files, department calendars, and primary department voicemail and email.
Operate telephone and email to answer questions, receive and/or transfer incoming communications and to take messages for unavailable staff.
Make sure all forms, program information, and applications for participants are current and available.
Assist in preparation of check requests and purchase requisitions, and maintain communication related to expenses with the Department Director.
Schedule the department vehicle and conference room use by utilizing computerized calendars; reschedule appointments as necessary.
Perform general clerical duties such as typing, writing, inputting information into databases, proofreading forms, and electronically creating and storing documents.
Maintain office supply inventory, equipment, and department vehicles.
Log and distribute all incoming and outgoing mail, and other office correspondence to appropriate personnel daily.
Maintain the cleanliness of reception, breakroom, and common areas in a neat and orderly fashion.
Responsible for office equipment. Ensure that machines and supplies are ready for use each day. Inform an appropriate employee of the need for maintenance and/or renewal of supplies.
Submit IT Helpdesk and Facilities work tickets as needed.
Maintain confidentiality according to regulations and procedures.
Perform all other duties as assigned.
Minimum Requirements:
High school or GED.
Two (2) years of experience as a receptionist or equivalent.
Demonstrated knowledge and understanding of socio-cultural needs of the Alaska Native and American Indian community.
Current First Aid and CPR certification, preferred.
Clean state and federal background check.
General Information:
Location: STEAM Academy – 758 North Shoreline Drive, Wasilla, AK 99654
Supervisor: STEAM Academy Assistant Administrator
Schedule: Full-Time (40 hours/week). Operating from 6:30 AM -6:00 PM, Monday-Friday, scheduling hours will be an 8-hour shift supporting the needs of BELA.
Salary: $17.00 - $22.00 per hour DOE/E. Plus full benefits: Federal Employee Health Benefits (FEHB) medical, dental, vision, life insurance, paid leave and holidays, and retirement plan with matching contributions.
To Apply: Submit Resume to:
Human Resources at [email protected]
For more information or to download the job description visit www.kniktribe.org/careers