Vacancy caducado!
As a non-profit institution, APU aims to offer highly competitive compensation when considered wholistically, combining a positive work experience with a generous benefit package and fair salary compensation.
In living this philosophy, APU engages in evaluation and purposeful investments in:
Quality of work environment
Meaningful work, feedback, and valued contribution
Monetary compensation for time and effort
Benefits that add to quality of life
The right-fit employee for APU is someone who shares the APU values and mission, someone who desires to be part of a small team and work interdependently, someone who works hard but also values time off and a work-life balance, and someone who is looking for a meaningful work experience.
JOB SUMMARY: Provides professional and administrative support to both the Student Enrollment Services Division and to Accounting and Finance and serves as the primary student accounts representative.
REPRESENTATIVE DUTIES
Maintains Student Receivables accounts: establish accounts, record the appropriate entries, reconcile balances, verify and issue students’ billings.
Provides customer service support via telephone, fax, email, and individuals coming into the Student Enrollment Services office.
Serves as the primary overseer and is recipient of all student-related account payment transactions.
Maintains billing-related student accounts including preparation of entries required to adjust/correct account balances; verify monthly student billings for outstanding account balances.
Ensures the restrictions screen for each student is updated as significant transactions occur.
Reconciles student-related payments and daily bank deposits; prepares all corresponding reports submitted to Accounting and Finance Office for review and integration.
Verifies and submits regular reports to Controller, including periodic Aging Report, and list of accounts currently on hold for non-payment.
Serves as liaison to collection agencies and third-party student account finance vendor, Nelnet.
Prepares and maintains statements for all special billings/invoicing.
Prepares reports and check requests for weekly refund check processing.
Researches and recommends uncollectible accounts for collections to the Controller.
Communicates with staff members in other departments concerning students’ financial status.
KNOWLEDGE and SKILLS
Knowledge of academic office procedures in higher education setting.
Knowledge of CAMS Enterprise software.
Knowledge of office practices and procedures.
Knowledge of how to operate various standard office machines.
Skill in both verbal and written communication.
Skill in effectively dealing with people at different organizational levels both inside and outside the University.
Skill in exemplifying courtesy, friendliness, and patience.
Skill in utilizing in word processing, spreadsheets, databases, Internet and e-mail
Skill in working as a team member to accomplish departmental goals.
Skill in prioritizing multiple tasks.
Skill in working well under pressure.
Skill in problem solving and developing conceptual alternatives.
Skill in maintaining confidentiality of student records.
MINIMUM EDUCATION QUALIFICATION
High school diploma or GED equivalent.
MINIMUM EXPERIENCE QUALIFICATION
Non-Supervisory: One (1) year general office and/or customer service AND one (1) year cash handling experience required.
PREFERRED EDUCATION QUALIFICATION
Associates Degree preferred.
PREFERRED EXPERIENCE QUALIFICATION
Accounts receivables experience preferred.
APPLY ONLINE: https://www.alaskapacific.edu/careers/student-accounts-specialist/
Vacancy caducado!