Project Manager

The person is responsible for the tactical and strategic management of TA Services project management.  This position is responsible for communication with staff and clients, facilitates timely decisions and monitors the progress of the project to keep it on schedule.  This position plays a prominent role in all aspects of the project including managing the project’s time, cost, scope, quality, risk, customer satisfaction and return on investment of the project.·         Works with project sponsor to gain approval and identify project resources and decision makers·         Creates long and short-term plans, including setting targets for milestones and adhering to deadlines·         Organizes resources and effectively delegating tasks to employees best positioned to complete them·         Works with project Sponsor to define ROI for Steering Committee approval and method of calculating ROI              post implementation·         Analyzes complex and at time ambiguous customer and business partner requirements to identify project                requirements and goals·         Facilitates effective decision making when presented with multiple options for how to progress with the                    project·         Maintains and documents project plan status and provides scheduled updates to customer and other stake            holders·         Communicating with project sponsor & Steering Committee to keep the project aligned with goals·         Adjusting schedules and targets on the project as needed and approval for material project changes·         Performing quality control on the project throughout development to maintain the standards expected·         Ensures that implementations meet or exceed customer service goals and conducting project lessons                    learned·         Ensures stability of new accounts and proper handoff to operations and support departments·         Other duties as required and assigned