Specialist IV - Case Specialist (Temporary, Remote) (2 positions to be filled)

Requisition: 202400128SOccupational Category (Staff Positions Only): Technical/Para-ProfessionalHiring Salary: Monthly-StaffDepartment: SAM CenterGeneral Requirements: Bachelor’s degree in related field. Two years of experience in Academic Advising or experience in a related field. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.Nature & Purpose of Position/Usual Duties: Performs strategic outreach and academic support for students in academic suspension and probation for the Student Advising and Mentoring ( SAM ) Center.Primary Responsibilities (Staff Positions Only): Performs highly advanced specialist duties for the Student Advising and Mentoring ( SAM ) Center. Provides comprehensive non-clinical case-based support to students facing academic challenges. Assists students in academic jeopardy through personalized guidance, resource coordination, and strategic planning to address their individual needs and enhance their academic performance. Strategizes and develops success plans and solution-based approaches for intervention and stop-out prevention. Implements referrals for students experiencing challenges affecting their academic progress, including but not limited to: financial resource procurement, academic retention services, supplemental education opportunities, and remediation initiatives to recover GPA /academic plans. Maintains student files throughout their academic careers and updates records as necessary. Analyzes and processes degree plans and degree exceptions. Plans, develops, implements, coordinates and monitors student success. Performs other related duties as assigned.