Vacancy caducado!
NTT DATA's client currently seeks a Desktop Support Associate . This is a temporary assignment until October, 2024, with a likely extension or a transition to full time permanent employment, depending on business needs. Job Description: Responsible for the on-site integration of company and multi-vendor systems solutions, which may include hardware, software, and networking products as well as operating systems. On-site and/or remote installation, implementation, configuration, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with client on administrative and technical matters. Interprets clients' needs and clarifies if the responsibility for problem resolution falls to sales personnel, client support representatives or engineers.
- Have a well-rounded knowledge of the policies and procedures for their work area.
- Work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine
- Performs troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops / notebooks/ printers.
- Identifies potential issues that could adversely impact end user experience and takes corrective action.
Vacancy caducado!