We are looking for a customer-oriented service representative. A customer service representative, or CSR, provide product/service. The best CSRs are genuinely excited to help customers. Problem-solving comes naturally to customer care specialists. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. The Customer Service Representative is responsible for Manage large amounts of incoming calls Assist in preparing food orders Daily and weekly cleaning tasks Identify and assess customers’ needs Handle customer complaints and provide appropriate solutions Follow procedures, guidelines and policies