Vacancy caducado!
Durante Home Exteriors is one of the most trusted and respected names in the home improvement industry. That's why we've made a commitment as a company to only offer high quality products to our customers, and to back those products with the best workmanship and warranties in the industry. We offer outstanding customer service, fair prices, a no-pressure sales environment, and unbeatable quality.
Scheduling Specialist Duties:
- Deliver outstanding customer service in every facet of business.
- Contact new and existing customers to schedule appointments for free in-home quotes.
- Respond to online inquiries via outbound calls and/or email.
- Listen to customer’s needs and answer questions about products.
- Determine customer’s needs fit existing products offered.
- Use CRM to schedule appointments based on product, location, and available sales personnel.
- Exceptional follow up with prospective and existing clients to ensure excellent customer service.
- Route incoming calls to appropriate department.
Requirements:
- 1+ Years of Customer service, outbound sales/appointment setting.
- Integrity
- Customer Service Excellence.
- Confident, Motivated, and outgoing
- Excellent speaking and listening ability.
- Excellent written communication.
- Strong data entry skills.
- Proficient in Microsoft Office products.
- Ability to learn new software and technology.
- Reliable Transportation.
- Dependable
Vacancy caducado!